A.T. Kearney
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A.T. Kearney Aligns New Initiatives and Maximizes Existing Intellectual Property through CERTPOINT
Overcoming different time zones, cultural and language issues, A.T. Kearney possesses visibility into the effectiveness of their knowledge alignment throughout the organization, critical for any services-based organization.
Relationship Context and Goals
A.T. Kearney faces a common problem for a services business - how to maintain alignment of ever-evolving intellectual property and disseminate necessary research findings to a global workforce. The old way: bring consultants to five live seminars scattered during a twelve-month period. New goals:
Capture existing knowledge and processes to maximize job-related impact
Cross-pollinate ideas among different geographical office locations, different business functions and different client industries
Maximize in-person seminar benefits by pre-session level setting
Why CERTPOINT?
Solution approach applicable to worldwide employee base
Customer service
Detailed implementation and internal marketing plan
Results
Allows insight to global teams for new business sales opportunities and support
Aligns knowledge sharing and business campaigns for global field force
Over $6.5 million in hard savings, $18 million in new opportunities, and 40 percent increase in internal efficiency measurements
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