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Vuepoint Launches Client Community Virtual Forum

Forum another pillar of Vuepoint's continued commitment to provide industry-best customer service

LONG ISLAND, N.Y., Nov. 20, 2003 - Vuepoint, a leading provider of sales effectiveness solutions and software, today announces the launch of the Vuepoint Virtual Client Forum. The Forum will allow clients to interact with one another on a regular basis, as well as enhance the benefits of its annual in-person client forums.

Activities in the forum, boosted by the participation of Vuepoint clients such as AOL, Avery Dennison, Black & Decker, Depository Trust & Clearing Corporation, The Hartford, Sonic Corp. and Toyota Motor Sales, U.S.A., Inc., will include regular monthly meetings and real-time, virtual "community" gatherings where clients can exchange best practice and program implementation ideas with one another.

"Just look at the industry leaders that are part of this Vuepoint community," said Ellie Tymer, Associate Dean, Toyota University. "Why re-invent the wheel? The Vuepoint Virtual Client Forum provides a way to share best practices and learn from one another."

"The Vuepoint Virtual Client Forum helps our organization see how others are leveraging the full benefits of Vuepoint and of e-learning in general," said Ric Hinkie, President of the Midwest Energy Association. "It's like a free consulting service, a virtual learning organization without tuition, and a showcase for the best of e-learning -- all rolled into one special service."

 


 
 

"Our in-person client forums, last December in New York and this summer in Los Angeles, proved hugely successful in terms of exchange of ideas and participant satisfaction," said Ara Ohanian, CEO of Vuepoint. "The impetus behind the virtual client forum is to provide a mechanism for the continued exchange of best practice ideas by some of the world's great companies, deepen the sense of community shared among Vuepoint clients and continue our efforts to introduce innovative customer service initiatives."



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