Vuepoint's solution to improve productivity, efficiency and customer service

LONG ISLAND, N.Y., November 11, 2003 - Vuepoint, a leading provider of sales effectiveness solutions and software, announces its selection by Mercury Insurance Group (NYSE-MCY), a leading independent broker and agency writer of automobile insurance in California, to provide consistent, up-to-date product and corporate information to employees, partners and agents.

Vuepoint will streamline the development and delivery of proprietary content to help Mercury provide more information in a more timely manner to a broader audience, as well as ensure frequent and accurate updates. The solution will allow the company to more effectively share best practices and communicate across departments, as well as improve productivity, efficiency and customer service. Vuepoint will also give Mercury the ability to schedule, manage and measure training effectiveness, as well as help increase adoption across the enterprise.

"We expect Vuepoint's solution to have a positive and direct impact on Mercury's business objectives because it will help us share information and best practices with both employees and independent agents and brokers," said Gabriel Tirador, President and COO, Mercury Insurance Group.

"Mercury Insurance Group is a proven performer and we are delighted to help it continue to differentiate itself as a leader in a very competitive industry," said Ara Ohanian, CEO of Vuepoint.