About CERTPOINT
| Mission Method Audience Benefits Why CERTPOINT |
Current News 
< Back to News and Events
| CERTPOINT Reinforces Customer Value Through Customer Involvement At Its Most Recent Client Forum. Lean Thinking Practices Drive Client Benefits. LONG ISLAND, NY, August 9, 2005 Vuepoint, a solutions provider that rapidly transfers product and brand knowledge throughout organizations of all sizes, recently held its CERTPOINT Client Forum the company's bi-annual event which focuses on increasing customer value and satisfaction through client community sharing and direct interaction with CERTPOINT Product Developers. Hosted by University of Toyota , a long-time CERTPOINT client and part of the corporation globally identified as the leader in Lean Thinking, the Forum hit a record attendance level, including numerous business leaders in the manufacturing, service, financial, energy, healthcare, automotive and entertainment industries. Client feedback obtained during the forum will directly inform the product development process, driving new feature and function upgrades in future versions of the VLS (Vuepoint Learning System), the company's flagship e-learning software. The event serves also served to complement monthly teleconferences the company conducts as part of its commitment to customer value through customer involvement. The Client Forum is part and parcel of our ongoing commitment to enhancing the value of VLS technology by aligning future developments with customer requirements, said CERTPOINT CEO Ara Ohanian. The feature, function and design upgrades to the VLS are developed by Vuepoint, but driven directly by the people who use our products our clients. Other presentations included: • Learning Portals, presented • Localizing E-Learning, presented by Toyota Academy Europe |
|
Since its inception in 1997, the VLS system has offered rapid implementation for a single platform, Web-based training solution, either hosted or behind a firewall. There are no hidden implementation delays or surprise costs, and employees at all levels can access the full complement of system capabilities immediately. For companies seeking to quickly transfer product and brand knowledge to a geographically-dispersed employee base, this can make a multi-month difference in deployment time, while eliminating the time and geographical hurdles associated with more traditional modes of employee training, such as offsite meetings.
About CERTPOINT CERTPOINT provides comprehensive knowledge transfer solutions that allow global enterprises to rapidly deliver revenue-generating product and service knowledge throughout sales, marketing and customer support channels. CERTPOINT combines patented, award-winning technology, methodologies and services to help increase sales and market share for blue-chip clients including AOL Time-Warner, Black & Decker, The Hartford, Toyota , and Whirlpool. Founded in 1996, privately held CERTPOINT serves more than 500,000 users in 35 countries. CERTPOINT has won numerous awards, received top-ranked service and solutions ratings from industry analysts, and maintains the best financial stability ratings from leading financial institutions and information providers. Please visit www.vuepoint.com .
|