CERTPOINT - VUEPOINT REINFORCES “CUSTOMER VALUE THROUGH CUSTOMER INVOLVEMENT” AT ITS MOST RECENT CLIENT FORUM

... Lean Thinking Practices Drive Client Benefits ...

LONG ISLAND, NY, August 9, 2005 - Vuepoint, Vuepoint, a solutions provider that rapidly transfers product and brand knowledge throughout organizations of all sizes, recently held its Vuepoint Client Forum – the company’s bi-annual event which focuses on increasing customer value and satisfaction through client community sharing and direct interaction with Vuepoint Product Developers.

Hosted by University of Toyota, a long-time Vuepoint client and part of the corporation globally identified as the leader in Lean Thinking, the Forum hit a record attendance level, including numerous business leaders in the manufacturing, service, financial, energy, healthcare, automotive and entertainment industries. Client feedback obtained during the forum will directly inform the product development process, driving new feature and function upgrades in future versions of the VLS (Vuepoint Learning System), the company’s flagship e-learning software. The event serves also served to complement monthly teleconferences the company conducts as part of its commitment to customer value through customer involvement.

“The Client Forum is part and parcel of our ongoing commitment to enhancing the value of VLS technology by aligning future developments with customer requirements,” said Vuepoint CEO Ara Ohanian. “The feature, function and design upgrades to the VLS are developed by Vuepoint, but driven directly by the people who use our products – our clients.”

Michael Morrison, Dean of the University of Toyota, gave a keynote presentation that outlined the benefits of Lean Thinking. Vuepoint’s four-fold improvement in productivity provided a tangible example of how Lean reduces waste and increases efficiency in all business processes, including product development. Lean Thinking provides the core principles by which Vuepoint is able to integrate customer feedback directly into product feature, function and design upgrades in drastically reduced timeframes.

Other presentations included:

• “Learning Portals,” presented by Toyota USA
• “Localizing E-Learning,” presented by Toyota Academy Europe
• “Thinking Outside the Course,” presented by The Hartford
• The Brand Academy,” presented by Jeff Pearson of Whirlpool
• “Flash and Content,” presented by Toyota USA“

Since its inception in 1997, the VLS system has offered rapid implementation for a single platform, Web-based training solution, either hosted or behind a firewall. There are no hidden implementation delays or surprise costs, and employees at all levels can access the full complement of system capabilities immediately. For companies seeking to quickly transfer product and brand knowledge to a geographically-dispersed employee base, this can make a multi-month difference in deployment time, while eliminating the time and geographical hurdles associated with more traditional modes of employee training, such as offsite meetings.

Notes to Editors

Vuepoint provides comprehensive knowledge transfer solutions that allow global enterprises to rapidly deliver revenue-generating product and service knowledge throughout sales, marketing and customer support channels. Vuepoint combines patented, award-winning technology, methodologies and services to help increase sales and market share for blue-chip clients including AOL Time-Warner, Black & Decker, The Hartford, Toyota, and Whirlpool. Founded in 1996, privately held Vuepoint serves more than 500,000 users in 35 countries. Vuepoint has won numerous awards, received top-ranked service and solutions ratings from industry analysts, and maintains the best financial stability ratings from leading financial institutions and information providers. Please visit www.vuepoint.com.