Oct 18

This week’s client forum in New York City was a great success. CONTACT 2012 brought together CERTPOINT clients from across industries for two days of collaboration, advice and inspiration.

Moderated by Learning and Performance Institute’s Chairman, Donald H Taylor, the event combined practical insights from sixteen CERTPOINT client speakers with high level thought leadership from industry experts Brandon Hall, Charles Jennings and Mike Morrison.

The big theme dominating the two days was the pace of change in business today and in learning in particular.

Brandon Hall urged everyone to get on the escalator of experimentation – start big or start small – but start!  And he pointed out that tomorrow’s learning leaders, already emerging, are sharp and far more business focused that their predecessors.

Charles Jennings highlighted a shift in the responsibilities in learning and development today from focusing on “what they know to know how” – the move from L&D as the source of knowledge to the facilitator of conversation and curator of information.

Mike Morrison drew on his ten years’ of experience as Dean of Toyota University to emphasize the positive side of change. With every part of business undergoing change  L&D has a great opportunity to play a strategic role in helping organizations adapt, survive and thrive.


5 Responses to “CONTACT 2012: L&D thriving on change”

  1. Terri Hathaway says:

    What a great Client Forum this year! Keep up the good work.

  2. Ara Ohanian says:

    Hi Terri, thanks for the kind words, and thank you for your great participation and for helping to make our Forum such a success.

  3. Nicole says:

    It was wonderful to be there and hear all the great ways Learning and Development is being used and will be used. Hope to be there again.

  4. Hi Nicole, Terri – great to read your kind comments! I thoroughly enjoyed the event and learnt a lot. I hope we get the chance to meet up again at CONTACT 2013!

  5. Ara Ohanian says:

    Hi Nicole, so good to know you enjoyed the Forum as much as we did – I for sure learnt lots from talking to everyone and had fun doing it. Thank you for helping to make it a success.

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