How Learning and Development will change in 2012

Learning and development will change in 2012. This will be more than an incremental change. It will be a qualitative shift to a new approach.

That new approach can be summed up in one word: performance.

For too long, Learning and Development has focused on its own efficiency. How many courses could the department deliver, to how many people, over what period? And far too often the department physically separated itself from the rest of the organization – in the basement, or even in a separate building.

This will change in 2012, but strangely the shift will only bring us back to the most natural way of learning: from each other, at work.

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